Legal
Refund Policy
Last updated:
This Refund Policy explains when refunds are available for Wandrwise LLC services.
Custom Digital Products
Visibility Audits are custom digital products created specifically for your business. Because each audit is researched and produced individually, our refund terms reflect the personalized nature of the work.
Refunds Before Work Begins
Refunds may be considered if you request a cancellation before work has begun on your audit. Contact us as soon as possible if you wish to cancel.
Non-Refundable Once Work Starts
Once research, analysis, or production of your audit has begun, the service becomes non-refundable. This includes the use of AI-assisted tools and automated workflows to prepare your report.
Subscription Services
Subscription or recurring services may be canceled at any time before the next renewal date to avoid future charges. Cancellations do not retroactively refund charges already incurred for the current billing period.
Refund Method
Approved refunds are issued to the original payment method used at checkout, via Stripe. Processing times may vary depending on your bank or card issuer.
How to Request a Refund
To request a refund, email us at hellowandrwise@gmail.com with your order details.