Refund Policy

Visibility Audits are custom digital products created specifically for your business. Because each audit is researched and produced individually, our refund terms reflect the personalized nature of the work.

Refunds may be considered if you request a cancellation before work has begun on your audit. Contact us as soon as possible if you wish to cancel.

Once research, analysis, or production of your audit has begun, the service becomes non-refundable. This includes the use of AI-assisted tools and automated workflows to prepare your report.

Subscription or recurring services may be canceled at any time before the next renewal date to avoid future charges. Cancellations do not retroactively refund charges already incurred for the current billing period.

Approved refunds are issued to the original payment method used at checkout, via Stripe. Processing times may vary depending on your bank or card issuer.

To request a refund, email us at hellowandrwise@gmail.com with your order details.